We're committed to providing the best customer experience possible and use your information to make it easier for you to navigate our website, have information tailored to you and deal with the specifics of your Liforme order. We hold your personal information in line with our retention policy which details how we only hold it for as long as required.
This is how we use your data:
Fulfilment of your order
See your order through to delivery, contacting you with information about the purchase along the way. Order details are shared with our order software, warehouses and delivery companies to get the order out to you.
Engagement with you
Where you have given consent, share our monthly newsletter with you.
Send you information about new products, special offers or other information related to your purchase you may find interesting
Use your details to show you advertising on social media platforms (Instagram and Facebook) or other websites you visit using the third party software Adroll and Smartly.
If you have provided your phone number and consented to SMS communication, we will send you relevant SMS messages including updates on new products and special offers, as well as abandoned cart messaging, if applicable. SMS opt-in data and consent will not be shared with any third parties.
Business Improvement
To make our business more efficient, we may aggregate personal information and use anonymised sample data for purposes including testing our IT systems, research, data analysis, improving our site and developing new products and services. We may share this anonymised information with professional third parties business services under contract.
To help us run an efficient business, we may share your personal information with other professional service providers such as marketing agencies, advertising partners and website hosts, all of whom will not be able to use your data in any way other than the ways directed by us.