Shipping and Returns

Delivery services, times & costs

Please select your country from the list below to find out more about the delivery services, times & costs that we can currently offer for your destination.

Please kindly note that for delivery within stated time frames, orders must be placed by 3pm UK Time.

Select your country...

Antigua and Barbuda

Service Time (working days) Cost ($USD)
Standard Up to 6 working days $50 Orders under $240
/ FREE Orders over $240

Australia

Service Time (working days) Cost (£GBP)
Standard Up to 5 working days £25 Orders under £150
/ FREE Orders over £150
Express Up to 3 working days £35

Austria

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Bahamas

Service Time (working days) Cost ($USD)
Standard Up to 6 working days $50 Orders under $240
/ FREE Orders over $240

Bahrain

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £30 Orders under £180
/ FREE Orders over £180
Express Up to 3 working days £35

Babados

Service Time (working days) Cost ($USD)
Standard Up to 6 working days $50 Orders under $240
/ FREE Orders over $240

Belarus

Service Time (working days) Cost (€EUR)
Standard Up to 7 working days €30 orders under €128
/ FREE orders over €128
Express Up to 4 working days €35

Belgium

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Bosnia and Herzegovina

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €30 orders under €128
/ FREE orders over €128
Express Up to 5 days €35

British Virgin Islands

Service Time (working days) Cost ($USD)
Standard Up to 6 working days $50 Orders under $240
/ FREE Orders over $240

Bulgaria

Service Time (working days) Cost (€EUR)
Standard Up to 7 working days €9.99 orders under €128
/ FREE orders over €128
Express Up to 2 working days €35

Canada

Service Time (working days) Cost ($CAD)
Standard Up to 8 days $30 Orders under $200
/ FREE Orders over $200

Cayman Islands

Service Time (working days) Cost ($USD)
Standard Up to 6 working days $50 Orders under $240
/ FREE Orders over $240

China (Mainland)

Service Time (working days) Cost (¥CNY)
Standard Up to 3 days FREE on all Orders

Colombia

Service Time (working days) Cost ($USD)
Standard Up to 6 working days $70 Orders under $240
/ FREE Orders over $240

Costa Rica

Service Time (working days) Cost ($USD)
Standard Up to 6 working days $70 Orders under $240
/ FREE Orders over $240

Croatia

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €9.99 orders under €128
/ FREE orders over €128
Express Up to 3 working days €35

Cyprus

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €30 orders under €128
/ FREE orders over €128

Czech Republic

Service Time (working days) Cost (€EUR)
Standard Up to 5 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Denmark

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Dominican Republic

Service Time (working days) Cost ($USD)
Standard Up to 6 working days $50 Orders under $240
/ FREE Orders over $240

Egypt

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £30 Orders under £180
/ FREE Orders over £180
Express Up to 3 working days £35

Estonia

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €9.99 orders under €128
/ FREE orders over €128
Express Up to 3 working days €35

Faroe Islands

Service Time (working days) Cost (€EUR)
Standard Up to 6 days €30 orders under €128
/ FREE orders over €128

Finland

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

France

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Germany

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days Free on all orders
Express Next working day €35

Gibraltar

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £30 Orders under £180
/ FREE Orders over £180
Express Up to 3 working days £35

Greece

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Guernsey

Service Time (working days) Cost (£GBP)
Standard Up to 3 working days £7.50 Orders under £44
/ FREE Orders over £44
Express Next working day £30

Hong Kong

Service Time (working days) Cost (£GBP)
Standard Up to 6 working days £60 Orders under £320 / FREE Orders over £320


* Hong Kong Shipping, Handling & Local Market Surcharge - SPEND £320 FOR FREE SHIPPING AND NO HANDLING OR LOCAL MARKET SURCHARGES WILL APPLY!




Hungary

Service Time (working days) Cost (€EUR)
Standard Up to 5 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Iceland

Service Time (working days) Cost (€EUR)
Standard Up to 4 days €30 orders under €128
/ FREE orders over €128

India

Service Time (working days) Cost (£GBP)
Standard Up to 8 working days £30 Orders under £180 / FREE Orders over £180
Express Up to 3 working days £35

Indonesia

Service Time (working days) Cost (£GBP)
Standard Up to 8 working days £35 Orders under £180
/ FREE Orders over £180

Ireland

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Israel

Service Time (working days) Cost (£GBP)
Standard Up to 5 working days £30 Orders under £180
/ FREE Orders over £180
Express Up to 3 working days £35

Italy

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €14.99 orders under €150
/ FREE orders over €150
Express Next working day €35

Japan

Service Time (working days) Cost (£GBP)
Standard Up to 6 working days £35 Orders under £180
/ FREE Orders over £180

Jersey

Service Time (working days) Cost (£GBP)
Standard Up to 3 working days £7.50 Orders under £44
/ FREE Orders over £44
Express Next working day £30

Kuwait

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £30 Orders under £180
/ FREE Orders over £180
Express Up to 3 working days £35

Latvia

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Lithuania

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Luxembourg

Service Time (working days) Cost (€EUR)
Standard Up to 3 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Macedonia

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €9.99 orders under €128
/ FREE orders over €128
Express Up to 3 days €35

Malaysia

Service Time (working days) Cost (£GBP)
Standard Up to 6 working days £25 Orders under £150
/ FREE Orders over £150

Malta

Service Time (working days) Cost (€EUR)
Standard Up to 5 working days €30 orders under
/ FREE orders over €128
Express Next working day €35

Mexico

Service Time (working days) Cost ($USD)
Standard Up to 8 days $30 Orders under $160
/ FREE Orders over $160
Express Up to 4 days $50

Moldova

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €9.99 orders under €128
/ FREE orders over €128

Monaco

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Montenegro

Service Time (working days) Cost (€EUR)
Standard Up to 7 working days €9.99 orders under €128
/ FREE orders over €128

Netherlands

Service Time (working days) Cost (€EUR)
Standard Up to 3 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

New Zealand

Service Time (working days) Cost (£GBP)
Standard Up to 8 working days £35 Orders under £180
/ FREE Orders over £180

Norway

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Oman

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £30 Orders under £180
/ FREE Orders over £180
Express Up to 3 working days £35

Philippines

Service Time (working days) Cost (£GBP)
Standard Up to 7 working days £25 Orders under £150
/ FREE Orders over £150

Poland

Service Time (working days) Cost (€EUR)
Standard Up to 5 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Portugal

Service Time (working days) Cost (€EUR)
Standard Up to 5 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Puerto Rico

Service Time (working days) Cost ($USD)
Standard Up to 6 working days $70 Orders under $240
/ FREE Orders over $240

Qatar

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £30 Orders under £180
/ FREE Orders over £180
Express Up to 3 working days £35

Romania

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €9.99 orders under €128
/ FREE orders over €128
Express Up to 3 working days €35

Saudi Arabia

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £30 Orders under £180
/ FREE Orders over £180
Express Up to 3 working days £35

Serbia

Service Time (working days) Cost (€EUR
Standard Up to 6 working days €30 orders under €128
/ FREE orders over €128

Singapore

Service Time (working days) Cost (£GBP)
Standard Up to 6 working days £25 Orders under £150
/ FREE Orders over £150

Slovakia

Service Time (working days) Cost (€EUR)
Standard Up to 5 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Slovenia

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €9.99 orders under €128
/ FREE orders over €128
Express Up to 5 working days €35

South Africa

Service Time (working days) Cost (£GBP)
Standard Up to 5 working days £30 Orders under £180
/ FREE Orders over £180
Express Up to 3 working days £35

South Korea

Service Time (working days) Cost (£GBP)
Standard Up to 7 working days £25 Orders under £150
/ FREE Orders over £150

Spain

Service Time (working days) Cost (€EUR)
Standard Up to 5 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Please note that shipping may take longer if you are located in a remote/extended area or are based in the Canary Islands, or if there are delays at customs.

For delivery to the Canary Islands, please include your NIF/CIF number in your shipping address, or alternatively, please email this number, along with your order details, to info@liforme.com, to ensure successful delivery of your order.

Sri Lanka

Service Time (working days) Cost (£GBP)
Standard Up to 8 working days £30 Orders under £180 / FREE Orders over £180
Express Up to 4 working days £35

Sweden

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €9.99 orders under €128
/ FREE orders over €128
Express Next working day €35

Switzerland

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €19.99 order under €150
/ FREE orders over €150
Express Next working day €35

Taiwan

Service Time (working days) Number of Units Cost per unit(£GBP)
Standard Up to 6 working days 1-4 units £60
Standard Up to 6 working days 5-12 units £40
Standard Up to 6 working days 13+ units £30


Liforme Yoga mats are also available to purchase in Taiwan from our official reseller Silver Net Global, click here to visit their site.




Thailand

Service Time (working days) Cost (£GBP)
Standard Up to 6 working days £35 Orders under £600
/ FREE Orders over £600

Turkey

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €30 orders under €128
/ FREE orders over €128
Express Up to 4 working days €35

United Arab Emirates

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £25 Orders under £150
/ FREE Orders over £150
Express Up to 3 working days £35

United Kingdom

Service Time (working days) Cost (£GBP)
Standard Up to 3 working days £7.50 Orders under £44
/ FREE Orders over £44
Express Next working day £10

Northern Ireland

Service Time (working days) Cost (£GBP)
Standard Up to 5 working days £7.50 Orders under £44
/ FREE Orders over £44
Express Up to 3 working days £10

United States

Mainland US

Service Time (working days) Cost ($USD)
Standard Up to 6 working days FREE on all Orders
Express Up to 3 working days $40
Express Next working day $60

Alaska

Service Time (working days) Cost ($USD)
Express Up to 3 working days $50

Hawaii

Service Time (working days) Cost ($USD)
Standard Up to 6 working days $30 Orders under $160
/ FREE Orders over $160
Express Up to 3 working days $50

Guam

Service Time (working days) Cost ($USD)
Standard Up to 6 working days $70 Orders under $240
/ FREE Orders over $240

Please note that shipping may take longer if you are located in a remote/extended area, or if there are delays at customs.

UPS guarantees that its drivers will attempt to deliver to the specified address one time. If there is no answer upon their delivery attempt, the driver will use their discretion and either deliver to a nearby UPS Access Point or reattempt delivery the following business day. Unfortunately, this is outside of Liforme's control.

Please note, delivery to PO box addresses within the USA will be via UPS SurePost, which can take up to 8 working days. Unfortunately, we are not able to deliver to PO Box addresses outside of the USA. We are unable to deliver to freight forwarding companies.

Please note that some UPS Collection Points may choose to charge for storage, and a small fee may be payable upon collection. This is solely at the discretion of the Collection Point proprietor and is beyond Liforme's control.

Vietnam

Service Time (working days) Cost (£GBP)
Standard Up to 6 working days £25 Orders under £150
/ FREE Orders over £150


Please note, unfortunately, we are currently unable to deliver to PO Box addresses and forwarding companies.

We will always endeavour to deliver goods within the times below, but please note that delivery dates we specify are approximate and some delays are outside of our control. We cannot be liable for any losses, costs, damages, charges or expenses caused by such a delay. You can rest assured that we will work to rectify any delivery problems; above all, we want you to be happy with the service offered by us here at Liforme.

Remote/ Extended Areas

Our carriers charge a surcharge for delivery to remote and extended areas that is outside of our control. These areas are non standard shipping destinations and you will be notified of this when you enter your postcode at the checkout. For remote and extended areas, we are not able to offer our normal delivery services to these destinations and an additional shipping surcharge of £20 will be applied.

Dispatching your order

Once your order has been placed, Liforme will send you an order confirmation email and your order will be shipped within 1-2 working days.

Unfortunately, we are not able to process orders on Saturdays and Sundays - so if you order on a weekend, we will receive and process your order on the subsequent Monday. Quoted delivery transit times commence from the dispatch of your order from our warehouse.

All Liforme Mats ordered from our website are delivered in branded packaging. Please be aware of this if your order is a gift!

Order Tracking

Once your order has been dispatched, you will be emailed your tracking information with a link to track your package. Please check the tracking information for your expected delivery date and time.

Unless you select a timed delivery slot, deliveries can be anytime between 8:00am and 7:00pm, although this can vary. If you are not going to be in for the scheduled delivery as per your tracking details, you should be able to rearrange your delivery directly with the courier by following the instructions on the email. Please note that local Collection Points can hold your package for up to a maximum of 10 calendar days.

Taxes & Duties

Please kindly note that for all orders delivered outside of the EU and USA duties and taxes may apply. The recipient of the package is responsible for these charges and they may need to pay the courier company directly in order to complete delivery. Customs clearance can result in delivery delays which are outside of Liforme's control. We suggest you check with your local customs authority to find out more before placing your order.

Returns

Should you be unhappy with any part of your order, we encourage you to contact us immediately. We are committed to doing whatever we can to resolve the situation to your satisfaction!

If you would like to return your Liforme product for refund or exchange, you are welcome to do so within 14 days of delivery, provided the relevant item(s) has not been handled or used and is returned in a saleable condition with all original packaging intact. Returns of items with damaged packaging will incur a handling charge to be designated by us on a per product basis. This does not affect your statutory rights.

We ask that you contact us first so that we can organise the return of your package with our designated courier. For non-faulty items, please kindly note that we will not be able to cover the cost of gift wrap, initial shipping, return shipping or replacement shipping.

The package is your responsibility until it reaches us so always retain proof of receipt. It is your responsibility to ensure the goods are insured for the full value during their journey back to us. We cannot accept liability for lost or damaged goods.

We kindly ask for your consideration of environmental sustainability when making online purchases. Liforme are concerned, particularly, with the additional carbon footprint of sending packages back and forth. We seek to have the most efficient service possible to prevent unnecessary wastage of resources. It's very important to us that we manage returns efficiently, which is why we'd always prefer to discuss the matter with you first.

Please feel free to get in touch anytime to discuss any part of this policy in greater detail, and we'd be happy to help.

Sustainability

We believe in being as 'planet friendly' as possible. Liforme is proud to be part of UPS' carbon neutral Shipping Programme to balance out the carbon emissions produced by the transportation of our products to our customers. Details of UPS' sustainability programme (and more) can be found here.

We are also pleased to be part of the Go Green Carbon Neutral Programme with DHL. Details of this program can be found here.