Shipping and Returns


Delivery services, times & costs

Please select your country from the list below to find out more about the delivery services, times & costs that we can currently offer for your destination.

Please kindly note that for delivery within stated time frames, orders must be placed by 12pm (GMT).

Select your country...

Armenia

Service Time (working days) Cost (£GBP)
Standard Up to 8 working days £50 orders under £225
/ FREE orders over £225

Australia

Service Currency Time (working days) Cost
Standard (£GBP) Up to 4 working days £12.95 orders under £200
/ FREE orders over £200
Standard ($AUD) Up to 8 working days $26 orders under $382
/ FREE orders over $382*

*Please note that shipping costs and threshold are based on live exchanges rates and may fluctuate. Please email our Customer Experience Team if you need any more information at info@liforme.com.

Austria

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €9.99 orders under €150
/ FREE orders over €150

Bahrain

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £35 orders under £400
/ FREE orders over £400
Express Up to 3 working days £40

Belgium

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €9.99 orders under €160
/ FREE orders over €160

Bosnia and Herzegovina

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €30 orders under €160
/ FREE orders over €160

Bulgaria

Service Time (working days) Cost (€EUR)
Standard Up to 7 working days €12.95 orders under €160
/ FREE orders over €160

Canada

Service Time (working days) Cost ($CAD)
Standard Up to 7 working days $16.99 orders under $250
/ FREE orders over $250

Cayman Islands

Service Time (working days) Cost ($USD)
Standard Up to 6 working days $60 orders under $300
/ FREE orders over $300

China (Mainland)

Service Time (working days) Cost (¥CNY)
Standard Up to 3 working days FREE on all orders

Croatia

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €12.95 orders under €160
/ FREE orders over €160

Cyprus

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €30 orders under €160
/ FREE orders over €160

Czech Republic

Service Time (working days) Cost (€EUR)
Standard Up to 5 working days €9.99 orders under €160
/ FREE orders over €160

Denmark

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €9.99 orders under €160
/ FREE orders over €160

Dominican Republic

Service Time (working days) Cost ($USD)
Standard Up to 6 working days $60 orders under $300
/ FREE orders over $300

Egypt

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £35 orders under £225
/ FREE orders over £225
Express Up to 3 working days £60

Estonia

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €12.95 orders under €160
/ FREE orders over €160

Faroe Islands

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €30 orders under €160
/ FREE orders over €160

Finland

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €12.59 orders under €160
/ FREE orders over €160

France

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €9.99 orders under €150
/ FREE orders over €150

Germany

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €9.99 orders under €160
/ FREE orders over €160

Gibraltar

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £30 orders under £225
/ FREE orders over £225
Express Up to 3 working days £35

Greece

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €20 orders under €160
/ FREE orders over €160

Guadeloupe

Service Time (working days) Cost (€EUR)
Standard Up to 14 working days €70 orders under €400
/ FREE orders over €400

Guernsey

Service Time (working days) Cost (£GBP)
Standard Up to 3 working days £17.50 orders under £150
/ FREE orders over £150
Express Next working day £30

Guyana

Service Time (working days) Cost ($USD)
Standard Up to 15 working days $80 orders under $500
/ FREE orders over $500

Hong Kong



Sorry, free shipping is not available to this shipping destination, see below the applicable rates.



Service Time (working days) Number of Units Cost per unit
Standard Up to 6 working days 1-4 units £35 (GBP) / $346* (HKD)
Standard Up to 6 working days 5-8 units £30 (GBP) / $296* (HKD)
Standard Up to 6 working days 9+ units £25 (GBP) / $247* (HKD)

*Please note that shipping costs and threshold are based on live exchanges rates and may fluctuate. Please email our Customer Experience Team if you need any more information at info@liforme.com.



Hungary

Service Time (working days) Cost (€EUR)
Standard Up to 5 working days €9.99 orders under €160
/ FREE orders over €160

Iceland

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €30 orders under €160
/ FREE orders over €160

India

Service Time (working days) Cost (£GBP)
Standard Up to 10 working days £40 orders under £300 / FREE orders over £300

Indonesia



Sorry, free shipping is not available to this shipping destination, see below the applicable rates.



Service Time (working days) Number of Units Cost per unit (GBP)
Standard Up to 8 working days 1-4 units £25 per unit
Standard Up to 8 working days 5+ units £20 per unit

Ireland

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €12.95 orders under €150
/ FREE orders over €150

Israel

Service Time (working days) Cost (£GBP)
Standard Up to 5 working days £35 orders under £400
/ FREE orders over £400
Express Up to 3 working days £40

Italy

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €9.99 orders under €150
/ FREE orders over €150

Japan

Service Time (working days) Cost (£GBP)
Standard Up to 8 working days £25 orders under £200
/ FREE orders over £200

Jersey

Service Time (working days) Cost (£GBP)
Standard Up to 3 working days £17.50 orders under £150
/ FREE orders over £150
Express Next working day £30

Kuwait

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £35 orders under £400
/ FREE orders over £400
Express Up to 3 working days £40

Latvia

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €12.95 orders under €160
/ FREE orders over €160

Lithuania

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €12.95 orders under €160
/ FREE orders over €160

Luxembourg

Service Time (working days) Cost (€EUR)
Standard Up to 3 working days €9.99 orders under €160
/ FREE orders over €160

Macedonia

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €30 orders under €160
/ FREE orders over €160

Malaysia

Service Time (working days) Cost (£GBP)
Standard Up to 8 working days £30 orders under £400
/ FREE orders over £400
Standard Up to 8 working days (MYR) RM174 orders under RM2,328
/ FREE orders over RM2,328

Malta

Service Time (working days) Cost (€EUR)
Standard Up to 5 working days €30 orders under
/ FREE orders over €160

Mexico

Service Time (working days) Cost ($USD)
Standard Up to 8 working days $40 orders under $200
/ FREE orders over $200

Moldova

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €30 orders under €160
/ FREE orders over €160

Monaco

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €20 orders under €160
/ FREE orders over €160

Montenegro

Service Time (working days) Cost (€EUR)
Standard Up to 7 working days €30 orders under €160
/ FREE orders over €160

Nigeria

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £50

Netherlands

Service Time (working days) Cost (€EUR)
Standard Up to 3 working days €9.99 orders under €150
/ FREE orders over €150

New Zealand

Service Currency Time (working days) Cost
Standard (£GBP) Up to 5 working days £14.99 orders under £225
/ FREE orders over £225
Standard ($NZD) Up to 8 working days $32 orders under $466
/ FREE orders over $466*

*Please note that shipping costs and threshold are based on live exchanges rates and may fluctuate. Please email our Customer Experience Team if you need any more information at info@liforme.com.

Norway

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €30 orders under €150
/ FREE orders over €150

Oman

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £35 orders under £400
/ FREE orders over £400
Express Up to 3 working days £40

Peru

Service Time (working days) Cost ($USD)
Standard Up to 10 working days $50 orders under $500
/ FREE orders over $500

Philippines

Service Time (working days) Cost (£GBP)
Standard Up to 8 working days £30 orders under £400 / FREE orders over £400

Poland

Service Time (working days) Cost (€EUR)
Standard Up to 5 working days €9.99 orders under €160
/ FREE orders over €160

Portugal

Service Time (working days) Cost (€EUR)
Standard Up to 5 working days €9.99 orders under €160
/ FREE orders over €160

Puerto Rico

Service Time (working days) Cost ($USD)
Standard Up to 14 working days $70 orders under $300
/ FREE orders over $300

Qatar

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £35 orders under £400
/ FREE orders over £400
Express Up to 3 working days £40

Romania

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €12.95 orders under €160
/ FREE orders over €160

Saudi Arabia

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £35 orders under £225
/ FREE orders over £225
Express Up to 3 working days £60

Serbia

Service Time (working days) Cost (€EUR
Standard Up to 6 working days €30 orders under €160
/ FREE orders over €160

Singapore

Service Time (working days) Cost (£GBP)
Standard Up to 8 working days (£GBP) £30 orders under £400
/ FREE orders over £400
Standard Up to 8 working days ($SGD) $51 orders under $672
/ FREE orders over $672*

*Please note that shipping costs and threshold are based on live exchanges rates and may fluctuate. Please email our Customer Experience Team if you need any more information at info@liforme.com.

Slovakia

Service Time (working days) Cost (€EUR)
Standard Up to 5 working days €9.99 orders under €160
/ FREE orders over €160

Slovenia

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €12.95 orders under €160
/ FREE orders over €160

South Africa

Service Time (working days) Cost (£GBP)
Standard Up to 5 working days £35 orders under £400
/ FREE orders over £400
Express Up to 3 working days £40

South Korea

Service Time (working days) Cost (£GBP)
Standard Up to 8 working days (KRW) ₩40,145 orders under ₩321,140
/ FREE orders over ₩321,140
Standard Up to 7 working days £25 orders under £200
/ FREE orders over £200

Spain

Service Time (working days) Cost (€EUR)
Standard Up to 5 working days €9.99 orders under €150
/ FREE orders over €150

Canary Islands

Service Time (working days) Cost (€EUR)
Standard Up to 15 working days €20 orders under €400
/ FREE orders over €400

Please note that shipping may take longer if you are located in a remote/extended area or are based in the Canary Islands, or if there are delays at customs. For delivery to the Canary Islands, please include your NIF/CIF number in your shipping address, or alternatively, please email this number, along with your order details, to info@liforme.com, to ensure successful delivery of your order.


Sri Lanka

Service Time (working days) Cost (£GBP)
Standard Up to 8 working days £40 orders under £225 / FREE orders over £225
Express Up to 4 working days £40

Sweden

Service Time (working days) Cost (€EUR)
Standard Up to 6 working days €12.95 orders under €150
/ FREE orders over €150

Switzerland

Service Time (working days) Cost (€EUR)
Standard Up to 4 working days €30 orders under €150
/ FREE orders over €150

Taiwan



Sorry, free shipping is not available to this shipping destination, see below the applicable rates.



Service Time (working days) Number of Units Cost per unit(£GBP)
Standard Up to 6 working days 1-4 units £60
Standard Up to 6 working days 5-12 units £40
Standard Up to 6 working days 13+ units £30


Liforme Yoga mats are also available to purchase in Taiwan from our official reseller Silver Net Global, click here to visit their site.




Thailand

Service Time (working days) Cost (£GBP)
Standard Up to 8 working days £30 orders under £300
/ FREE orders over £300

United Arab Emirates

Service Time (working days) Cost (£GBP)
Standard Up to 4 working days £35 orders under £300
/ FREE orders over £300
Express Up to 3 working days £40

United Kingdom

Service Time (working days) Cost (£GBP)
Standard Up to 3 working days FREE on all orders!
Express Next working day £10

Northern Ireland

Service Time (working days) Cost (£GBP)
Standard Up to 5 working days FREE on all orders!
Express Up to 3 working days £10

United States

Mainland US

Service Time (working days) Cost ($USD)
Standard Up to 5 working days $7.95 orders under $80
/ FREE orders over $80
Express Up to 3 working days $40
Express next working day $60

Hawaii

Service Time (working days) Cost ($USD)
Standard Up to 10 working days $60 orders under $200
/ FREE orders over $200

Guam

Service Time (working days) Cost ($USD)
Standard Up to 10 working days $70 orders under $300
/ FREE orders over $300

Please note that shipping may take longer if you are located in a remote/extended area, or if there are delays at customs. Shipping to APO addresses will take much longer, sometimes up to 3 months. We have no control over this so please bear this in mind before purchasing.


Please note, delivery to PO box addresses within the USA will be via FedEx Smartpost, which generally takes 10 working days (but can take longer) and PO box addresses within Hawaii typically takes 15-20 days (but can be longer). Unfortunately, we are not able to deliver to PO Box addresses outside of the USA. We are unable to deliver to freight forwarding companies.

Venezuela

Service Time (working days) Cost ($USD)
Standard Up to 15 working days $65 orders under $500
/ FREE orders over $500

Vietnam

Service Time (working days) Cost (£GBP)
Standard Up to 7 working days £25 orders under £200 / FREE orders over £200
Standard Up to 8 working days (VND) ₫755,295 orders under ₫6,042,388
/ FREE orders over ₫6,042,388

Argentina

Service Time (working days) Cost ($USD)
Standard Up to 20 working days $60 orders under $500
/ FREE orders over $500

Belize

Service Time (working days) Cost ($USD)
Standard Up to 20 working days $60 orders under $500
/ FREE orders over $500

British Virgin Islands

Service Time (working days) Cost ($USD)
Standard Up to 15 working days $60 orders under $500
/ FREE orders over $500

Bolivia

Service Time (working days) Cost ($USD)
Standard Up to 20 working days $60 orders under $500
/ FREE orders over $500

Chile

Service Time (working days) Cost ($USD)
Standard Up to 20 working days $60 orders under $500
/ FREE orders over $500

Colombia

Service Time (working days) Cost ($USD)
Standard Up to 20 working days $60 orders under $500
/ FREE orders over $500

Costa Rica

Service Time (working days) Cost ($USD)
Standard Up to 20 working days $60 orders under $500
/ FREE orders over $500

Ecuador

Service Time (working days) Cost ($USD)
Standard Up to 20 working days $60 orders under $500
/ FREE orders over $500

El Salvador

Service Time (working days) Cost ($USD)
Standard Up to 20 working days $60 orders under $500
/ FREE orders over $500

Guatemala

Service Time (working days) Cost ($USD)
Standard Up to 20 working days $60 orders under $500
/ FREE orders over $500

Honduras

Service Time (working days) Cost ($USD)
Standard Up to 20 working days $60 orders under $500
/ FREE orders over $500

Nicaragua

Service Time (working days) Cost ($USD)
Standard Up to 20 working days $60 orders under $500
/ FREE orders over $500

Panama

Service Time (working days) Cost ($USD)
Standard Up to 20 working days $60 orders under $500
/ FREE orders over $500

Suriname

Service Time (working days) Cost ($USD)
Standard Up to 20 working days $60 orders under $500
/ FREE orders over $500

Uruguay

Service Time (working days) Cost ($USD)
Standard Up to 20 working days $60 orders under $500
/ FREE orders over $500

Bahamas

Service Time (working days) Cost ($USD)
Standard Up to 15 working days $60 orders under $500
/ FREE orders over $500

Barbados

Service Time (working days) Cost ($USD)
Standard Up to 6 working days $60 orders under $500
/ FREE orders over $500


Please note unfortunately, we are not able to deliver to PO Box addresses outside of the USA and we are unable to deliver to freight forwarding companies.

We will always endeavour to deliver goods within the times stated, but please note that delivery dates we specify are approximate and some delays are outside of our control. We cannot be liable for any losses, costs, damages, charges or expenses caused by such a delay. You can rest assured that we will work to rectify any delivery problems; above all, we want you to be happy with the service offered by us here at Liforme.


Remote/ Extended Areas

Our carriers charge a surcharge for delivery to remote and extended areas that is outside of our control. These areas are non standard shipping destinations and you will be notified of this when you enter your postcode at the checkout. For remote and extended areas, we are not able to offer our normal delivery services to these destinations and an additional shipping surcharge of £20 will be applied.

DELIVERY TIMES FOR CUSTOM MATS

Please select your country from the list below to find out more about the delivery services, times & costs that we can currently offer for your destination.

Please note that due to manufacturing and shipping timeframes of custom Liforme x You mats, the delivery timeframe is longer than our regular mats. If you require any more information please contact us at info@liforme.com.

Select your country...
Service Time (working days) Cost (£GBP)
Standard Up to 3-5 weeks FREE* (standard shipping thresholds still apply
Express up to 7 - 10 working days £20
Service Time (working days) Cost (€EUR)
Standard Up to 3-5 weeks FREE* (standard shipping thresholds still apply
Express up to 7 - 10 working days €25
Service Time (working days) Cost ($USD)
Standard Up to 3-5 weeks FREE* (standard shipping thresholds still apply
Express up to 7 - 10 working days $25
Service Time (working days) Cost ($CAD)
Standard Up to 3-5 weeks FREE* (standard shipping thresholds still apply
Express up to 7 - 10 working days $25

Dispatching your order

Once your order has been placed, Liforme will send you an order confirmation email and your order will be shipped within 1-2 working days.

Unfortunately, we are not able to process orders on Saturdays and Sundays - so if you order on a weekend, we will receive and process your order on the subsequent Monday. Quoted delivery transit times commence from the dispatch of your order from our warehouse.

All Liforme Mats ordered from our website are delivered in branded packaging. Please be aware of this if your order is a gift!

Order Tracking

Once your order has been dispatched, you will be emailed your tracking information with a link to track your package. Please check the tracking information for your expected delivery date and time.

Unless you select a timed delivery slot, deliveries can be anytime between 8:00am and 7:00pm, although this can vary. If you are not going to be in for the scheduled delivery as per your tracking details, you should be able to rearrange your delivery directly with the courier by following the instructions on the email. Please note that local Collection Points can hold your package for up to a maximum of 10 calendar days.

Taxes & Duties

Please kindly note that for all orders delivered outside of the EU, CA and AU, NZ and USA, duties and taxes may apply. The recipient of the package is responsible for these charges and they may need to pay the courier company directly in order to complete delivery. Customs clearance can result in delivery delays which are outside of Liforme's control. We suggest you check with your local customs authority to find out more before placing your order.

Returns

Holiday Extended Returns Period

Any orders made between 1st November 2023 and 22nd December 2023, have until 13th January 2024 to request a return. Please email us with your return request before this date to ensure we can process your return or exchange. All other return policy rules apply, see below.

Should you be unhappy with any part of your order, we encourage you to contact us immediately. We are committed to doing whatever we can to resolve the situation to your satisfaction!

If you would like to return your Liforme product for refund or exchange, you are welcome to do so within 14 days of delivery, provided the relevant item(s) has not been handled or used and is returned in a saleable condition with all original packaging intact. Kindly note that for non-faulty returns we ask that our customers cover a return label fee and returns of items with damaged packaging will incur a handling charge to be designated by us on a per product basis. This does not affect your statutory rights.
Please note, we are unable to accept returns of the Liforme x You product, due its bespoke nature, except in the case of a quality concern.

We ask that you contact us first so that we can organise the return of your package with our designated courier. For non-faulty items, please kindly note that we will not be able to cover the cost of gift wrap, initial shipping, return shipping or replacement shipping.

The package is your responsibility until it reaches us so always retain proof of receipt. It is your responsibility to ensure the goods are insured for the full value during their journey back to us. We cannot accept liability for lost or damaged goods.

We kindly ask for your consideration of environmental sustainability when making online purchases. Liforme are concerned, particularly, with the additional carbon footprint of sending packages back and forth. We seek to have the most efficient service possible to prevent unnecessary wastage of resources. It's very important to us that we manage returns efficiently, which is why we'd always prefer to discuss the matter with you first.

Please feel free to get in touch anytime to discuss any part of this policy in greater detail, and we'd be happy to help.